FAQs
ANSWERS TO YOUR QUESTIONS
SHIPPING INFORMATION
HOW MUCH DOES SHIPPING COST?
Shipping is currently $9.90 flat rate Australia wide, or free shipping for orders over $80 so that you save! Please also note that we currently only ship within Australia (you can order for other countries via Amazon).
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
After processing and leaving the warehouse, items usually take between 3 and 10 days to arrive at their destination but can take longer from time to time.
DO YOU SHIP INTERNATIONALLY?
Our website currently only ships within Australia, but you can order for other countries via Amazon.com.
PAYMENT INFORMATION
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept PayPal and options to pay with debit or credit cards.
IS BUYING ON-LINE SAFE?
Before you type your card details into a website, ensure that the site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for 'secure').
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
We will send you the tracking number of the items you ordered.